Privacy Policy
Our website address is: https://mastrolls.com
Last Updated: [25-October-2025]
Introduction
Mast Rolls (“we, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mastrolls.com (the “Site”) and place orders for our products. Please read this policy carefully. If you do not agree with the terms, please do not access the Site.
Information We Collect
We collect several types of information from and about users of our Site:
Personal Data: Identifiable information that can be used to contact or identify you.
This includes, but is not limited to: (Name, Billing and Shipping Address, Email Address, Phone Number, Payment Information (e.g., credit/debit card details processed securely by our third-party payment processors; we do not store full card numbers on our servers). Login and Account Credentials (if you create an account).
Derived Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
Financial Data: For purchase transactions, we collect and transmit financial information securely to our payment processors. We may store limited financial information, such as the last four digits of your payment card and the expiration date, for order verification and customer service purposes.
Data from Contests, Giveaways, and Surveys: Personal information you provide when entering a contest or giveaway or responding to a survey.
How We Use Your Information
We use the information we collect in the following ways:
To process and fulfil your orders, including sending you emails to confirm your order status and shipment.
To manage your account and provide customer support.
To respond to your comments, questions, and requests.
To send you administrative information, such as updates to our policies.
To send you marketing and promotional communications (you can opt-out at any time).
To administer contests, giveaways, and surveys.
To analyze and improve our Site, products, marketing, and user experience.
To prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
To comply with legal obligations and resolve any disputes.
Legal Basis for Processing (For EEA/UK Users)
If you are from the European Economic Area (EEA) or the UK, our legal basis for collecting and using your information is:
Compliance with our legal obligations.
Disclosure of Your Information
We may share information we have collected about you in certain situations:
Service Providers: We share your information with third-party vendors who perform services for us, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. These vendors are bound by contractual obligations to keep your information confidential and use it only for the purposes we disclose.
Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred to the new owners.
Law Enforcement: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency), we may disclose your information.
To Protect Our Rights: We may disclose your information to enforce our policies, protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security
We use administrative, technical, and physical security measures designed to protect your personal information. While we have taken reasonable steps to secure the information you provide, please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee its absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Erasure (“Right to be Forgotten”): You can request that we delete your personal information.
Restriction of Processing: You can request that we suspend the processing of your personal information.
Objection to Processing: You can object to our processing of your personal information.
Withdraw Consent: Where we rely on consent, you can withdraw it at any time.
Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by using the “unsubscribe” link in the email.
To exercise these rights, please contact us using the details below. We will respond in accordance with applicable law.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this policy, including to fulfil orders, comply with legal obligations (e.g., tax, accounting), resolve disputes, and enforce our agreements.
Children's Privacy
Our Site is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect information from Children. If you are a parent or guardian and believe your Child has provided us with information, please contact us.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Changes to This Privacy Policy
We may update this policy from time to time. The updated version will be indicated by a new “Last Updated” date. We encourage you to review this policy periodically.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Email: [marketing@aminia.co.in]
Mailing Address: [1st Floor, Meena Tower, above Aminia Restaurant, Chinar Park, Sukanta Pally, Newtown, Kolkata, West Bengal 700052]